{"id":1564,"date":"2025-03-03T00:48:03","date_gmt":"2025-03-03T00:48:03","guid":{"rendered":"https:\/\/hyko.pl\/?page_id=1564"},"modified":"2025-03-03T02:09:55","modified_gmt":"2025-03-03T02:09:55","slug":"reklamacje-i-zwroty","status":"publish","type":"page","link":"https:\/\/hyko.pl\/sk\/staznosti-a-vratenie-tovaru\/","title":{"rendered":"S\u0165a\u017enosti a vr\u00e1tenie tovaru"},"content":{"rendered":"
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S\u0165a\u017enosti a vr\u00e1tenie tovaru<\/h1><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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INFORM\u00c1CIE O UPLATNEN\u00cd PR\u00c1VA NA ODST\u00daPENIE OD ZMLUVY<\/strong><\/p>

Pr\u00e1vo na odst\u00fapenie od zmluvy:<\/strong><\/p>

M\u00e1te pr\u00e1vo odst\u00fapi\u0165 od tejto zmluvy do 14 dn\u00ed bez udania d\u00f4vodu.
Lehota na odst\u00fapenie od zmluvy uplynie po 14 d\u0148och odo d\u0148a, ke\u010f nadobudnete vlastn\u00edctvo tovaru alebo ke\u010f vlastn\u00edctvo tovaru nadobudne tretia strana, ktor\u00e1 nie je dopravcom a ktor\u00fa ste uviedli.
Ak chcete uplatni\u0165 svoje pr\u00e1vo na odst\u00fapenie od zmluvy, mus\u00edte n\u00e1s o svojom rozhodnut\u00ed odst\u00fapi\u0165 od tejto zmluvy informova\u0165 jednozna\u010dn\u00fdm vyhl\u00e1sen\u00edm (napr\u00edklad listom zaslan\u00fdm po\u0161tou alebo e-mailom na adresu: hyko@hyko.pl). M\u00f4\u017eete pou\u017ei\u0165 vzorov\u00fd formul\u00e1r na odst\u00fapenie od zmluvy.

Na dodr\u017eanie lehoty na odst\u00fapenie od zmluvy sta\u010d\u00ed, ak po\u0161lete svoje ozn\u00e1menie t\u00fdkaj\u00face sa uplatnenia pr\u00e1va na odst\u00fapenie od zmluvy pred uplynut\u00edm lehoty na odst\u00fapenie od zmluvy.<\/p>

\u00a0<\/p>

\u00da\u010dinky vysadenia:<\/strong><\/p>

V pr\u00edpade odst\u00fapenia od tejto zmluvy v\u00e1m vr\u00e1time v\u0161etky platby, ktor\u00e9 sme od v\u00e1s dostali, vr\u00e1tane n\u00e1kladov na doru\u010denie tovaru (s v\u00fdnimkou dodato\u010dn\u00fdch n\u00e1kladov vypl\u00fdvaj\u00facich z v\u00e1\u0161ho v\u00fdberu in\u00e9ho sp\u00f4sobu doru\u010denia, ako je najlacnej\u0161\u00ed be\u017en\u00fd sp\u00f4sob doru\u010denia, ktor\u00fd pon\u00fakame), a to bezodkladne a v ka\u017edom pr\u00edpade najnesk\u00f4r do 14 dn\u00ed odo d\u0148a, ke\u010f sme dostali z\u00e1sielku s vr\u00e1ten\u00fdm v\u00fdrobkom. Platbu v\u00e1m vr\u00e1time rovnak\u00fdm platobn\u00fdm prostriedkom, ak\u00fd ste pou\u017eili pri p\u00f4vodnej transakcii, pokia\u013e ste sa v\u00fdslovne nedohodli inak.
\u00dahradu m\u00f4\u017eeme zadr\u017ea\u0165, k\u00fdm nedostanete tovar alebo k\u00fdm n\u00e1m neposkytnete doklad o vr\u00e1ten\u00ed, pod\u013ea toho, ktor\u00e1 udalos\u0165 nastane sk\u00f4r.
Pros\u00edm, po\u0161lite n\u00e1m tovar sp\u00e4\u0165 alebo n\u00e1m ho odovzdajte bezodkladne a v ka\u017edom pr\u00edpade najnesk\u00f4r do 14 dn\u00ed odo d\u0148a, ke\u010f ste n\u00e1s informovali o odst\u00fapen\u00ed od tejto zmluvy. Lehota je dodr\u017ean\u00e1, ak predmet odo\u0161lete sp\u00e4\u0165 pred uplynut\u00edm 14-d\u0148ovej lehoty.
Priame n\u00e1klady na vr\u00e1tenie tovaru zn\u00e1\u0161ate vy.<\/p>

\u00a0<\/p>

V\u00ddMENA TOVARU<\/strong><\/p>

V\u00fdmena tovaru sa uskuto\u010d\u0148uje vr\u00e1ten\u00edm zak\u00fapen\u00e9ho tovaru a k\u00fapou nov\u00e9ho tovaru.<\/p>

Tovar je potrebn\u00e9 vr\u00e1ti\u0165 bezodkladne, najnesk\u00f4r do 14 dn\u00ed od doru\u010denia tovaru z\u00e1kazn\u00edkovi, na adresu pred\u00e1vaj\u00faceho:
HYKO SP\u00d3\u0141KA Z OGRANICZON\u0104 ODPOWIEDZIALNO\u015aCI\u0104 UL. KSI\u0118DZA MARCINA SIEDLECKIEGO 43, 32-064 RUDAWA

K tovaru prilo\u017ete origin\u00e1l vyplnen\u00e9ho a podp\u00edsan\u00e9ho formul\u00e1ra na vr\u00e1tenie tovaru (stiahnite si formul\u00e1r) a k\u00f3piu dokladu o k\u00fape. N\u00e1klady na vr\u00e1tenie tovaru pred\u00e1vaj\u00facemu v pr\u00edpade odst\u00fapenia od zmluvy uzavretej na dia\u013eku zn\u00e1\u0161a z\u00e1kazn\u00edk.<\/p>

Sp\u00f4sob balenia a prepravy vr\u00e1ten\u00e9ho tovaru by mal zodpoveda\u0165 vlastnostiam polo\u017eky. V\u00fdrobok by mal by\u0165 riadne zabalen\u00fd a zabezpe\u010den\u00fd (\u0161katu\u013eu zaba\u013ete do papiera a potom ju prelepte p\u00e1skou). Tovar po\u0161koden\u00fd po\u010das prepravy v d\u00f4sledku nespr\u00e1vnej ochrany z\u00e1sielky z\u00e1kazn\u00edkom nie je mo\u017en\u00e9 vr\u00e1ti\u0165 ani vymeni\u0165.<\/p>

Vr\u00e1tenie pe\u0148az\u00ed za transakcie sa uskuto\u010d\u0148uje bankov\u00fdm prevodom na \u010d\u00edslo \u00fa\u010dtu uveden\u00e9 vo formul\u00e1ri na vr\u00e1tenie pe\u0148az\u00ed.<\/p>

D\u00d4LE\u017dIT\u00c9: Pred\u00e1vaj\u00faci neakceptuje dobierku ani z\u00e1sielky zaslan\u00e9 bal\u00edkomatom.<\/p>


S\u0164A\u017dNOSTI<\/strong>
V pr\u00edpade, \u017ee tovar nie je v s\u00falade so zmluvou, z\u00e1kazn\u00edk m\u00f4\u017ee po\u017eiada\u0165 o reklam\u00e1ciu vo forme:
1.uvies\u0165 tovar do s\u00faladu so zmluvou jeho bezplatnou opravou,
2. v\u00fdmena za nov\u00fd,
3. primeran\u00e9 zn\u00ed\u017eenie ceny alebo odst\u00fapenie od zmluvy (vr\u00e1tenie pe\u0148az\u00ed a Tovaru), ak oprava alebo v\u00fdmena nie je mo\u017en\u00e1 alebo si vy\u017eaduje neprimeran\u00e9 n\u00e1klady.<\/p>

D\u00d4LE\u017dIT\u00c9: Z\u00e1kazn\u00edk str\u00e1ca mo\u017enos\u0165 reklamova\u0165 tovar, ak neozn\u00e1mi pred\u00e1vaj\u00facemu nes\u00falad tovaru so zmluvou pred uplynut\u00edm 2 mesiacov odo d\u0148a zistenia nes\u00faladu.<\/p>

Do tohto \u010dasu mus\u00edte pred\u00e1vaj\u00facemu ozn\u00e1mi\u0165 svoj z\u00e1mer reklamova\u0165 tovar e-mailom, a to vyplnen\u00edm, podp\u00edsan\u00edm a zaslan\u00edm skenu formul\u00e1ra na reklam\u00e1ciu tovaru na adresu hyko@hyko.pl.\u00a0
Vr\u00e1tenie by sa malo uskuto\u010dni\u0165 bezodkladne na po\u0161tov\u00fa adresu pred\u00e1vaj\u00faceho:
HYKO SP\u00d3\u0141KA Z OGRANICZON\u0104 ODPOWIEDZIALNO\u015aCI\u0104 UL. KSI\u0118DZA MARCINA SIEDLECKIEGO 43, 32-064 RUDAWA<\/p>

N\u00e1klady na vr\u00e1tenie tovaru pred\u00e1vaj\u00facemu zn\u00e1\u0161a spotrebite\u013e.<\/p>

Sp\u00f4sob balenia a prepravy vr\u00e1ten\u00e9ho tovaru by mal zodpoveda\u0165 vlastnostiam polo\u017eky. V\u00fdrobok by mal by\u0165 riadne zabalen\u00fd a zabezpe\u010den\u00fd (\u0161katu\u013eu zaba\u013ete do papiera a potom ju prelepte p\u00e1skou). Tovar po\u0161koden\u00fd po\u010das prepravy v d\u00f4sledku nespr\u00e1vnej ochrany z\u00e1sielky z\u00e1kazn\u00edkom nepodlieha vr\u00e1teniu\/v\u00fdmene.<\/p>

Pred\u00e1vaj\u00faci pos\u00fadi reklam\u00e1ciu tovaru do 14 dn\u00ed od prijatia z\u00e1sielky obsahuj\u00facej reklamovan\u00fd tovar.<\/p>

Vr\u00e1tenie pe\u0148az\u00ed za transakcie sa uskuto\u010d\u0148uje bankov\u00fdm prevodom na \u010d\u00edslo \u00fa\u010dtu uveden\u00e9 vo formul\u00e1ri na vr\u00e1tenie pe\u0148az\u00ed.<\/p>


D\u00d4LE\u017dIT\u00c9: Pred\u00e1vaj\u00faci neakceptuje dobierku ani z\u00e1sielky zaslan\u00e9 bal\u00edkomatom.<\/p>

\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

INFORM\u00c1CIE T\u00ddKAJ\u00daCE SA VYU\u017dITIA PR\u00c1VA NA ODST\u00daPENIE OD ZMLUVY Pr\u00e1vo na odst\u00fapenie od zmluvy: M\u00e1te pr\u00e1vo odst\u00fapi\u0165 od tejto zmluvy do 14 dn\u00ed bez uvedenia d\u00f4vodu.Lehota na odst\u00fapenie od zmluvy uplynie po uplynut\u00ed 14 dn\u00ed odo d\u0148a, ke\u010f ste prevzali tovar, alebo odo d\u0148a, ke\u010f ho prevzala tretia osoba, ktor\u00e1 nie je dopravcom a bola ur\u010den\u00e1 [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1564","page","type-page","status-publish","hentry"],"acf":[],"rankMath":{"parentDomain":"hyko.pl","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":false,"featuredImageNotice":"The featured image should be at least 200 by 200 pixels to be picked up by Facebook and other social media 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